How can we help you?

Processing Time

Orders are processed within 1–2 business days. Orders are not processed or shipped on weekends or public holidays.

Shipping Destination

We currently ship only within the United States.

Shipping Cost

We offer free shipping across the United States.

Transit Time

Standard delivery time is 4–5 business days.

Total Delivery Time

Estimated total delivery time is 5–7 business days, including both processing and transit time.

Order Dispatch

Once your order is shipped, you will receive a tracking number via email.

Delays

Delivery times may vary due to courier delays, weather conditions, or peak seasons.

Important Note

All delivery times are estimates and are not guaranteed exact dates.

Return Window

You have 30 days from the delivery date to return your item for a refund.

Return Conditions

Items must be unused and returned in their original packaging. All original tags and labels must still be attached. A valid proof of purchase is required.

Refund Process

Once we receive your returned item, it will be inspected. If approved, your refund will be processed within 7 business days. Refunds will be issued to the original payment method used at checkout.

Cancellation Period

Orders can be cancelled within 24 hours of placing the order. After this period, your order may already be processed or shipped and can no longer be cancelled.

How to Cancel

To request a cancellation, please contact us immediately via email or phone and provide your order number. Our team will confirm your cancellation request.

Refunds for Cancelled Orders

If your cancellation is approved within the allowed time frame, you will receive a full refund within 5 business days. Refunds will be issued to the original payment method used at checkout.

If Order Has Already Been Shipped

If your order has already been shipped, it cannot be cancelled. In this case, you will need to follow our return process once the item has been delivered.